Wilanisa

Kamis, 14 Desember 2017

Menyusun Jadwal Perjalanan Kantor

MEMPERSIAPKAN DAFTAR PERJALANAN (Itinerary)

Sekretaris bertanggungjawab kepada penyusunan jadwal kegiatan pimpinan pada saat perjalanan dinas. Karena itu, sekretaris harus mengetahui tujuan dan rencana perjalanan dinas pimpinan. Sekretaris dapat membantu pimpinan dalam menyusun jadwal perjalanan dengan berpedoman pada timetable dari airlines.

Menurut Ernawati, Ursula dalam bukunya “Pedoman Kesekretariatan Lengkap (2003:157), menjelaskan langkah-langkah yang perlu dilakukan sekretaris dalam mempersiapkan daftar perjalanan, sebagai berikut :

· Mengetahui Rencana Perjalanan Pimpinan

Sekretaris harus mengetahui tujuan dan rencana perjalanan dinas pimpinan termasuk acara kegiatan pimpinan, baik dengan cara bertanya langsung kepada pimpinan ataupun mempelajari surat-surat yang berkaitan dengan acara pimpinan di luar negeri.

· Mempelajari Time Table

Sekretaris harus mempelajari time table yang berpedoman dari airlines, meliputi perbedaan waktu (apabila perjalanan ke luar negeri). Ini diperlukan untuk menyusun jadwal kegiatan pimpinan selama pimpinan melaksanakan perjalanan dinas.

Sedangkan menurut Azizah V., dalam artikelnya Praktek Mengatur Perjalanan Dinas Pimpinan menjelaskan bahwa seorang sekretaris harus memperhatikan beberapa hal sebelum membuat jadwal kegiatan pimpinan. Hal yang perlu diperhatikan antara lain meliputi :

Apa tujuan utama kepergian pimpinan.
Jadwal yang pasti tentang keberangkatan dan kedatangan pada berbagai persinggahan.
Alat transportasi apa yang dipakai (kereta api, bis, kapal laut, pesawat, atau mobil).
Jenis pelayanan, (kelas utama atau ekonomi).
Apakah pimpinan punya pilihan tertentu jenis hotel yang dikehendaki.
Pengurusan tiket dapat dilakukan secara langsung maupun menggunakan travel biro.
Dalam perjalanan melalui udara perhatikan jadwal penerbangan (time schedule/ flight secedule) dan pemesanan tiket (reservation) beberapa hari sebelum berangkat.

Dari beberapa pendapat di atas, disimpulkan bahwa sekretaris harus mengetahui beberapa informasi penting sebagai pedoman menyusun jadwal kegiatan pimpinan(itiner ar y) selama pimpinan melaksanakan perjalanan dinas. Informasi-informasi tersebut meliputi tujuan dan waktu keberangkatan, jenis transportasi, alat transportasi, dan jenis penginapan.

contoh :

Cahya Wilanisa seorang sekretaris pada PT Tridharma Anugrah jakarta di beri tugas oleh Bp.Ir Budi satrio,SE selaku direktur perusahaan tersebut untuk membuat rencana kegiatan perjalanan bisnis melakukan perundingan bisnis dengan mitra usahanya di singapura selama 2 hari,terhitung mulai tanggal 18 sampai dengan 19 januari 2017. Di rencanakan berangkat ke singapura hari selasa tanggal 18 januari 2017 pukul 07.00 dari bandara soekarno-Hatta menggunakan pesawat Singapore Airlines Flight No SQ 330. Di perkirakan pukul 09.30 tiba di Changi International Airport Singapore.

Adapun rencana kegiatan pimpinan selama di Singapura adalah sebagai berikut:

a. Tanggal 18 januari 2017,pukul 11.00 check in di hotel Hilton

b. Tanggal 18 januari 2017,pukul 12.30- 15.30 melakukan pertemuan bisnis dengan Mr. Lee, seorang pengusaha mainan asal singapura di lobby hotel Hilton membicarakan rencana kontrak kerjasama pemasaran produk mainan anak- anak tersebut.

c. Tanggal 18 januari 2017,pukul 19.00- 21.00.Berkunjung ke rumah atase perdagangan kedubes RI di singapura, meminta pendapat dan masukan tentang rencana kontrak kerjasama produk mainan anak-anak tersebut.

d. Tanggal 19 januari 2017,pukul 09.00 melakukan penandatanganan kontrak kerjasama pemasaran produk mainan anak-anak untuk Indonesia di kantor Mr.Lee

e. Pukul 11.00 kembali ke hotel Hilton, kemudian di lanjutkan acara santai jalan- jalan untuk shoping sampai pukul 15.00. pukul 16.00 check out pulang menuju bandara changi pukul 17.00 kenbali ke jakarta dengan SQ 320.

Buatlah : a. Jadwal perjalanan bisnis pimpinan ke singapura.

b. Buatlah rincian pembiayaan perjalanan bisnis.

2. Buatlah jadwal perjalanan bisnis berdasarkan nota yang di berikan kepada anda dengan format yang di tentukan. Perhatikan juga perbedaan waktu, alamat tempat menginap, transportasi yang di gunakan dan kode tempat , dan keterangan. Tandatanganilah jadwal perjalanan dinas ini bersama atasan anda.

Anda adalah Staf Administrasi dari :

Bapak tigor Sinambela

Direktur PT MAKMUR INDAH

Jln.Lenteng Agung Raya No. 10

JAKARTA SELATAN

1. A. JADWAL KEGIATAN PERJALANAN BISNIS

Nama : Bp.Ir Budi satrio,SE

Waktu : 18 sampai dengan 19 januari 2017

Tujuan :Singapura

No	Waktu berangkatan		Tempat tujuan	Jenis transportasi	Acara	Lama perjalanan	Tiba kembali
No	Hari/Tanggal	Pukul	Tempat tujuan	Jenis transportasi	Acara	Lama perjalanan	Waktu	Transportasi	Nama Stasiun/ terminal
1.	18 januari 2017	07.00	ke Bandara Singapura	pesawat Singapore Airlines Flight No SQ 330	Perjalanan dinas(PD)	2 jam 30 menit	09.30	pesawat Singapore Airlines Flight No SQ 330	Changi International Airport Singapore
2.		10.00	Ke hotel hilton	Mobil	-	1 jam	11.00
3.		11.00	Hotel Hilton		Check in	1 jam	12.00
4.		12.30	Lobby hotel hitlon	-	Pertemuan bisnis	3 jam	15.30
5.		19.00	ke rumah atase perdagangan kedubes RI	Mobil	meminta pendapat dan masukan tentang rencana kontrak kerjasama	2 jam	21.00
6.	19 januari 2017	09.00	Kantor Mr.Lee	Mobil	penandatanganan kontrak kerjasama pemasaran produk mainan anak-anak	2 jam	11.00	pesawat Singapore Airlines Flight No SQ 320	Soekarno hatta
7.		11.00	Ke hotel hilton	Mobil	Istirahat	1 jam	12.00
		12.00	Jalan- jalan	Mobil	shoping	3 jam	14.00
8.		14.00	Ke hotel hilton	Mobil	Check out	1 jam	15.00
9.		15.00	Ke bandara Changi International Airport Singapore	pesawat Singapore Airlines Flight No SQ 320	-	2 jam 30 menit	17.30

Jakarta, 15 januari 2017

Mengetahui, Di buat oleh

Ir Budi satrio,SE Cahya Wilanisa

Pimpinan Sekretaris

B. RINCIAN BIAYA PERJALANAN DINAS

Nama : Ir Budi satrio,SE

Tujuan :Singapura

Keperluan :Kerjasama usaha

Tanggal berangkat :18 januari 2017

Tanggal kembali :19 januari 2017

Transportasi :Pesawat terbang

No.	Uraian	Per hari	Jumlah	Jumlah hari	Sub total
1.	Uang lunsum/Perdien	Rp 400.000	1	2	Rp 800.000
2.	Uang makan	Rp 300.000	1	2	Rp 600.000
3.	Tiket pergi	Rp 648.900	1	1	Rp 648.900
4.	Tiket pulang	Rp 820.600	1	1	Rp 623.300
5.	Biaya mobil	Rp 500.000	1	2	Rp 1.000.000
6.	Penginapan	Rp 3.691.977	1	1	Rp 3.691.977
	Total				Rp 7.364.177
	Terbilang tujuh juta tiga ratus enam puluh empat ribu seratus tujuh puluh tujuh rupiah

Mengetahui, Penerima,

Dea amanda Ir. Budi satrio,SE

Bendahara Pimpinan

Tiket Pergi

Tiket pulang

Tiket hotel

2. JADWAL KEGIATAN PERJALANAN BISNIS

PT MAKMUR INDAH

Jln.Lenteng Agung Raya No. 10

JAKARTA SELATAN

JADWAL KEGIATAN PERJALANAN BISNIS

BAPAK TIGOR SINAMBELA, DIREKTUR PT MAKMUR INDAH

KE SURABAYA, TANGGAL 28 – 29 JULI 2017

Tanggal	Waktu	Kegiatan	Tempat	Keterangan
28 juli 2017	07.00	Take off menuju Surabaya	-	pesawat Garuda No.Penerbangan GA 245
	08.15	Tiba di bandara juanda langsung ke hotel di Tumjungan No. 102 Surabaya	-	Transportasi selama perjalanan di Surabayakendaraan kantor cabang
	10.00 - 17.00	Rapat kerja	kantor cabang Jl. Sudirman No.17 Surabaya,Telp. (031) 854 2364	-
29 juli 2017	09.00 - 15.00	Seminar tenaga kerja	kantor Depnaker Jln. Sudirman No. 8, Surabaya	-
	15.00	Perjalan menuju hotel	-	-
	16.30	Packing	-	-
	17.30	Check Out	Dari hotel Surabaya	-
	19.00	Perjalanan menuju bandara juanda	-	-
	20.00	Take off menuju jakarta selatan	-	-
	21.15	Tiba di bandara soekarno-hatta	-	Di jemput supir pribadi

Menyetujui,

Tigor Sinambela

Direktur

sumber :http://irawati23.blogspot.co.id/2015/10/daftar-perjalanan-dinas-dan-biaya.html

Asking for dan Giving opinions

SCOPE OF TRAVELOKA SERVICES

1. Through the Site, Traveloka provides an online platform where you can browse different types of airlines, train and other transportation services, temporary accommodation and lodging (as applicable), and cards, as well as make a reservation and/or purchase (“Services”). Users can make bookings of services provided by hotels, airlines, train or other transportation operators, events promoter, tourist attraction operator, travel agency, telecommunication operator and/or any other service provider in cooperation with Traveloka (“Vendors”) on the Site. By placing an order through the Site, you will be able to book and/or purchase the airline tickets, train or other transportation tickets, hotel rooms, event entrance tickets, tourist attraction entrance tickets, tour packages, prepaid credits, voucher for prepaid sim-card, or other services. We will provide a booking confirmation via email. We reserve the right to refuse the booking for reasons set forth below.

2. Although we will use our expertise with caution in performing the services, we do not verify, and do not guarantee, that all information provided is accurate, complete, correct or the latest available, and we are not responsible for any errors (including placement and typing errors), obstruction (either because of temporary and/or partial, damage, repair or improvement to the site or otherwise), inaccuracy, misleading or false information or non-delivery of information. This includes every information provided on our Site or other platforms relating to the aircraft type, seat layout, seat pitch, in-flight entertainment and WiFi availability, or any other information provided in relation to the flight facilities specifications.

3. Changes in market conditions or circumstances that occur can lead to changes in a short time causing the information provided to be inaccurate or not applicable. In case of any problems, contact customer service and they will assist you.

4. This Site does not make any representations and should not be construed as making any recommendations or suggestions of the level of service quality or rating of the Vendors listed on the Site. We hereby declare denial of any claims, losses or liability with respect to the quality or status of existing Vendors listed on the Site (who provide airline, hotel or other services). Vendors may be introduced in the form of different classes based on factors including but not limited to their reviews, ratings or any other factors. The given rating is calculated based on automated algorithms that can be updated and changed as per our discretion.

5. We have the right to not accept any user or booking (or in certain cases cancel the booking confirmation) at our sole discretion and for any cause without giving reasons for the rejection/refusal/cancellation. The reasons for rejecting a user or booking or cancelling a booking confirmation may include but are not limited to: breach of these Terms, trade or economic sanctions by global or national authorities, embargo, prohibitions in regulations, fraud or theft (or indication or suspicion of fraud or theft), suspicion of criminal activity, suspicious ordering, services not being available or no longer being made available by the Vendor, user providing inaccurate, erroneous or misleading information, problems with credit card electronic communications, information or transactions, inappropriate behavior, threats, insults, refusal to provide information, practical impediments, communication difficulties or breakdowns, a Real Mistake (hereinafter described below), history of breaches of these Terms, or being placed on any “black lists” or “watch lists” by governments or international organizations. In case the booking is rejected or cancelled by Traveloka and payment has been made, Traveloka shall reimburse the amount already charged without further charges. We can at anytime delete or remove ("Removed") membership of the user of this Site, either temporarily or permanently. Removed Users are prohibited to attempt using the Site in any other name or through other users (hereinafter described in the Fraud Prevention Mechanism condition).

In a particular case, we may cancel or reject reservations with respect to the "Real Mistake", which does not depend on where the error originated. A Real Mistake is a fault on the Site (for example, in terms of price) which no reasonable person would consider appropriate or to make business sense. The amount charged shall be reimbursed without further charges in such a case

sumber : https://www.traveloka.com/en/termsandconditions

Controlling the Discussion ( Explain about sales and advertising )

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Sumber : https://www.nestle.co.id/ina/produk

Asking for and Giving Clarification

Asking for and giving clarification is the expression of asking and giving explanations / descriptions.

There are several examples of expressions that can be used to ask for clarification.

1. Asking for clarification

Formal

· I beg your pardon but I don't quite follow / understand.

· Pardon me.

· Can / Could / Would you repeat that again, please?

· I wonder if you could say that in a different way?

Normal

· Do you think we could / Can we / go over that again?

· Would you mind repeating that?

· Would you mind saying that again?

· Sorry, but I'm not sure I'm following you.

· Excuse me, but I didn't catch the last part / the part about...

· I'm sorry, but what did you say about...?

· Do you think you could repeat the part about...once again please?

Informal

· I didn't / don't get that.

· What was that?

· You lost me.

· What did you say?

· Again, please.

· Say that again.

· I don't get it.

· I'm lost / confused.

· What?

· Huh?

2. Giving clarification

· This is what I mean.

· Well, what I m trying to say is that …

· What I mean is …

· The point is …

· Let me say in other words.

sumber :http://fridusyansenlotuk.blogspot.co.id/2011/11/asking-for-and-giving-clarification.html

Meeting Invitation

If we want to hold an event of course we will plan who will we invite into the event. Therefore, we sometimes create invitations that will be given to friends who will attend our event.

The understanding of the invitation itself is an invitation that will be given by someone to others to attend an important event.

Ex :

Palembang, November 16, 2015
Number : …
It : Meeting Invitation
Attachment : –

To:
Mr. Yunus Anis
Marketing manager
PT Super Star
in place

Dear Sir,

In connection with the execution of the event will be the anniversary of the company, we here with invite all, manager of PT Super Star to attend the preparatory meeting to be held on :

Day/ Date : Wednesday, November 18, 2015
Time : 10:00 to 12:00 pm
Venue : Room 304

Thus we convey this invitation , given the importance of this event then Mr. / Mrs. Please attend on time . For your kind attention , we thank you.

sumber : http://www.tutorialbahasainggris.com/4-contoh-surat-undangan-rapat-dalam-bahasa-inggris.html

Making and Receiving Telephone Calls

*Call Center : Hello, good afternoon. Is it Mitsubishi Consumer Call Center?

*John : You are on the right line, Madam. May I help you?

*Call Center : Yes, sure. I have problem with my car on the Alibaba Street. The car was suddenly got slip and then cannot move. I think the problem comes from its brake disk.

*John : Umm, perhaps you are right, Madam. Are you still at the accident place?

*Call Center : Yes, I still stand beside my car. I just buy it two days ago and suddenly this unfortunate thing happened to my car. Can you please be quick to help me here?

*John : Sure, Madam. We apologize because of this discomfort. We will contact our technician to help you there. Can you tell me the detailed where you are now?

*Call Center : Yes, I am on Alibaba Street. My car is red and there is a bakery besides the street. I have already put the triangle sign behind my car.

*John : Okay, I will give the detail information to our technicians. We hope that your problem will be fixed.

*Call Center : Thank you for your assistance. I hope Mitsubishi Company can be fully responsible for their consumers’ problem.